Returns & Exchanges
At BONAVENTURA, we stand by the craftsmanship of our premium leather goods and offer a seamless 30-day return policy for items in their original, unused condition. We ensure a hassle-free process to guarantee your complete satisfaction with every purchase.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the product in its original packaging, including all authenticity cards and dust bags, to ensure it is protected during transit.
Attach the Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
Receive Your Refund
Once our artisans inspect the returned item, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing